Frequently Asked Questions

Please read our FAQ before sending us a message.

Is a prescription required?
Yes. Just like your local pharmacy, medsvilla.com is international prescription service requires a prescription that was written by a licensed physician before they can refer your order to one of their contracted international pharmacies or dispensaries. You may mail the prescription to us. Our complete mailing address can be found here.
Are the medications sold identical to the drugs that I purchase from my local pharmacy?
Most brand name products are generally manufactured by the same companies that retain the patent rights. Sometimes, a drug may be packaged differently or it may be in a different color, shape or form. However, the chemical ingredients of brand name and generic counterpart drugs will always be identical so you can rest assured knowing that you will be buying the same molecule as expected. Our contracted pharmacists will never change a drug without your physician’s authorization.
What are the methods of payment?
Medswin accepts credit cards, automatic bank withdrawals, and Pay pal must clear your bank before the medication will be shipped which may delay the arrival of your order. We take every necessary precaution to ensure that your transaction is secure. Our website utilizes industry-standard security measures including SSL (Secure Sockets Layer).
How do the medications compare in quality to that of other International medications?
All orders are shipped from international pharmacies and dispensaries and they are all regulated by their respective regulatory bodies. All of the medications are sourced internationally.
Why are prescription drugs more affordable around the world?
The main reasons why the prices you pay for medications is less around the world because many governments regulates the cost of prescription drugs which keeps the prices down without exceptions;
What are your hours of operation?
Medswin is dedicated to serving the public 24 hours a day, 7 days a week, 365 days a year. Our hours of operation are: Monday to Friday 8.30 am to Midnight CST, Saturday and Sunday 8.30 am to 2.30 pm CST.

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